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Checkout Process

How to Place an Order

1. Contact our online customer service – Let us know your custom requirements.  


2. Confirm your order – We’ll send you an invoice for approval.  


3. Complete your payment – Pay securely using your preferred method.  


4. We craft your item – Production begins once payment is confirmed.  


5. We dispatch your order – Your item is shipped with a tracking number.  


6.Delivery within around 3–5 days** – Your order will arrive at your doorstep (please note: (1)For bulky items, the delivery time is subject to the information provided by customer service; (2)Delays during customs clearance are normal and should be expected).

✳️Important Information – Your Right to Cancel

As each item is **made to order** specifically for you based on your artwork, design, or specifications, it is classed as a **customised product** under UK consumer law.

This means that the usual 14‑day cooling‑off period (right to cancel) **does not apply** once you have placed your order. Please check your artwork, dimensions, and specifications carefully before confirming your purchase.

If your order arrives faulty or not as agreed, your statutory rights remain unaffected – please contact us within 7 days and we will put it right.

Payment Methods

Bank Transfer(Singapore)

Account number:  22000349615

Account name:      Advertising House Limited

SWIFT/BIC code:  CHASSGSG( *CHASSGSGXXX If 11 characters are required)

Bank name:             JPMorgan Chase Bank N.A., Singapore Branch

Bank address:        JPMorgan Chase Bank, N.A., Singapore Branch 168 Robinson Road,                                                     Capital Tower Singapore 068912

Bank code              7153

Branch code:          001

Country/region:    Singapore

Account type:        Business Account

Payment methodFor the payment of goods, please make a MEPS+/GIRO/FAST Paymentt

Bank Transfer(HK)

Account number: 454-797135-838

Account name:      Advertising House Limited

SWIFT code:           HSBCHKHHHKH 

FPS ID:                      106553548

Bank name:             HSBC Hong Kong

Bank address:        1 Queen's Road Central Hong Kong

Bank Code:              004

 

Notes

Please include the following memo/message to receiver when making a payment: [Buyer Name] [Invoice/Contract Number] [Product]

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Delivery Information

Standard Shipping
> Delivered via YunExpress or Yanwen with full tracking.  
> Estimated delivery: 3–5 working days.  

Express Shipping  
> Delivered via DHL or FedEx with full tracking.  
> Estimated delivery: 2–4 working days.  

Note: The methods listed above are our standard options. In certain circumstances, we may use a carrier not shown, but we will always let you know before dispatching your order

Contact information

Contact number:+852 3652 3338 / +852 5629 9021

Whatsapp:HK+852 5198 3095 / HK+852 5629 9021

Email:Info@advertisinghouse.hk

HK office address:

Unit 1009, 10/F, Houston Centre, 63 Mody Road, Tsim Sha Tsui, Hong Kong

Chinese factory address:

Room 305, Building 54, Fumin Industrial Zone, Pinghu, Longgang District, Shenzhen, Guangdong, China

Business Hours

Monday         
Tuesday          
Wednesday  
Thursday       
Friday              
Saturday Closed
Sunday Closed

09:30–21:00
09:30–21:00
09:30–21:00
09:30–21:00
09:30–21:00

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