Checkout Process
How to Place an Order
1. Contact our online customer service – Let us know your custom requirements.
2. Confirm your order – We’ll send you an invoice for approval.
3. Complete your payment – Pay securely using your preferred method.
4. We craft your item – Production begins once payment is confirmed.
5. We dispatch your order – Your item is shipped with a tracking number.
6.Delivery within around 3–5 days** – Your order will arrive at your doorstep (please note: (1)For bulky items, the delivery time is subject to the information provided by customer service; (2)Delays during customs clearance are normal and should be expected).
✳️Important Information – Your Right to Cancel
As each item is **made to order** specifically for you based on your artwork, design, or specifications, it is classed as a **customised product** under UK consumer law.
This means that the usual 14‑day cooling‑off period (right to cancel) **does not apply** once you have placed your order. Please check your artwork, dimensions, and specifications carefully before confirming your purchase.
If your order arrives faulty or not as agreed, your statutory rights remain unaffected – please contact us within 7 days and we will put it right.
Payment Methods
▶ Pay with PayPal
Please contact customer service for the PayPal payment link.
▶ Bank Transfer(UK)
Account number: 45893060
Account name: Advertising House Limited
SWIFT/BIC code: SAPYGB2L / SAPYGB2LXXX
Bank name: Banking Circle S.A. UK Branch
Sort code: 608382
Bank address: 24 King William Street,London, EC4R 9AT
Country/region: United Kingdom
Account type: Business Account
Payment method:For the payment of goods, please make a CHAPS/BACS/FPS Payment
▶ Bank Transfer(HK)
Account number: 454-797135-838
Account name: Advertising House Limited
SWIFT code: HSBCHKHHHKH
FPS ID: 106553548
Bank name: HSBC Hong Kong
Bank address: 1 Queen's Road Central Hong Kong
Bank Code: 004
Notes
Please include the following memo/message to receiver when making a payment: [Buyer Name] [Invoice/Contract Number] [Product]


Delivery Information
Standard Shipping
> Delivered via YunExpress or Yanwen with full tracking.
> Estimated delivery: 3–5 working days.
Express Shipping
> Delivered via DHL or FedEx with full tracking.
> Estimated delivery: 2–4 working days.
Note: The methods listed above are our standard options. In certain circumstances, we may use a carrier not shown, but we will always let you know before dispatching your order
